Return and Refund Policy
We offer only a 15 days return policy. After 15 days no refunds or exchange will be accepted.
If you are not satisfied with your purchase you must send your original receipt and remember you can only return the eligible item's in a new and unused condition and in its original packaging for a refund in accordance with our return policy.
Non-returnable items are as follows
The one-yard cut of any fabrics, backyard sale or discounted or on sale Items, pet supplies, gift cards, and books are not refundable.
Applicable refunds within the 15 days of return policy.
Once we receive your returned item we will inspect it and you will be notified by email the receipt of the merchandise by us, and we will also inform you of either approval or the reason for rejecting a refund.
If your item is approved then we will usually within 5 days process and issue your refunds, and the credit will automatically be applied to your original method of payment.
For the orders more than $299, If your return is approved, then we will deduct 10% from the total cost of your order and not from the amount of taxes you paid (Taxes will be fully refunded) for restocking and handling fees plus the cost of our original shipping expenses will be deducted.
We do not accept any return requests for one yard or less of any ordered of cut fabric since we cannot reuse or resale these fabrics any longer.
Late or missing refunds
If you haven’t received a refund after our issuance of your refunds, and you waited for a reasonable amount of time and also after checking with your credit cards and the bank statements if refunds still do not appear there then you can contact us at info@iQuilt-Sew.com. and we will gladly investigate the problem and will try to resolve it.